Refund & Cancellation Policy
This policy explains how subscription cancellation and refund requests are handled on Omeyy.
Subscription Cancellation
You may cancel your subscription at any time. Cancellation stops future renewals; your access continues until the end of the current paid period unless otherwise arranged with support.
Paid Subscription Periods
Subscription fees are charged for the billing period selected at purchase. Amounts already paid for a current billing period are generally non-refundable, except where required by law or described below.
Partial-Period Refunds
We do not automatically provide prorated refunds for unused portions of a billing period. If you believe your situation warrants an exception, contact support and we will review it case by case.
Duplicate or Incorrect Billing
If you were charged twice for the same period or billed an incorrect amount, contact support with your payment details. Verified duplicate or incorrect charges will be corrected or refunded.
Refund Request Handling
Refund requests are reviewed individually. We may ask for account and payment information to verify the request, and we will confirm the outcome once a decision is made.
Contacting Support
For any refund or billing assistance, please reach out through our Contact Us page with your restaurant name and the details of the charge in question.