Frequently Asked Questions
Answers to the questions we hear most often from restaurants and their guests.
What is Omeyy?
Omeyy is a digital platform for restaurants, hotels and cafés. It connects guests to your restaurant through QR codes placed on tables, letting them view your menu, order, chat with staff, request the bill and pay — while your team manages everything from one dashboard.
Do customers need to install an app?
No. Guests simply scan the table QR code with their phone camera. The menu and table session open directly in their browser — no app download and no account required.
Can I add my own restaurant menu?
Yes. You build and control your own digital menu, including categories, item names, descriptions, photos and prices. You can update it at any time, and changes appear to guests instantly.
Can I manage multiple tables?
Yes. You can add as many tables as your subscription plan allows. Each table receives its own secure QR code, and you can see every table's status live from your dashboard.
Can restaurant staff use the system?
Yes. You can invite staff members and assign roles such as manager, counter, kitchen or waiter. Each role sees the tools and permissions appropriate to their job.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time. Please see our Refund & Cancellation Policy for details about billing periods and refunds.
Is my restaurant data secure?
Yes. Every business on Omeyy is strictly isolated — your tables, menu, orders, chats and revenue are only ever visible to your own accounts. Isolation is enforced at the database level, and access requires authentication.